Legal
Customer Agreement
The master agreement for Enterprise customers.
Last updated
Sample text for the Kestrel template. Replace it with your own policy, reviewed by your legal counsel.
Scope
This agreement applies to organisations on the Enterprise plan and any order forms that reference it.
Service levels
We commit to 99.99% monthly uptime. Service credits apply if we fall short.
Data processing
Our data processing addendum is incorporated by reference and available on request.
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